Privacy Policy

Dear customer, we take the privacy very seriously. Only with your explicit agreement or if the laws allow or require to, your data will be processed. The following data protection notes refer to the current legal situation of the Federal Data Protection Act and the Telemedia Act as well as the Europe-wide valid provisions of the General Data Protection Regulation which is legally binding from 25.05.2018. In the following, we will inform you in more detail about the handling of your data in our company. If you have any questions about data protection, please do not hesitate to call us at +049 2131 349844.

1. Overview

We will inform you about the type and extent of processing of personal data by our company. Personal data are any information that relates to an identifiable natural person. Identifiable is a natural person who can be identified by contact data, location data, online identification, health information, and other characteristics attributable only to that individual. The data processing when accessing our website is explained as follows:

– When you visit our website, various data are exchanged between your terminal and our server. These data are anonymous and used to optimize our web service.

Our company will never sell your data to third parties.

2. Contact details and company data protection officer

This privacy policy applies to data processing on the website Responsible for this purposes of data protection law is the company:

Franken Planungs- und Organisationsmittel GmbH
Forumstraße 2

Our data protection officer can be reached at the above-mentioned address to the attention of department of data protection or by phone at +049 2131 349844.

3. Call our website

When assessing our website, the web browser used on your terminal automatically sends information to the server of our website and temporarily stores it in a so called log file. We have no influence on that. The following informations will also saved without your acting:

  • Your ip-address
  • The date and time of assessing
  • Name and url of the file which is used
  • The website where you come from
  • The web browser which you use and your operating system
  • The amount of data and whether the data transfer was successful

The usage of your ip-address depends on article 6 (1) (f) of the General Data Protection Regulation (GDPR). No conclusion can be drawn about your identity from the above-mentioned information. This is not intended by us.

We use the above informations for the following purposes:

  • Ensuring a smooth connection to our website
  • Ensuring the easiest possible use of our website
  • Ensuring system security and stability

We store the above-mentioned data for the duration of the legal retention periods.

4. Data transfer

Personal data will be passed on to third parties if this is necessary for the performance of our contractual obligations or the execution of a contract. A passing on of personal data outside of this fact only takes place with your consent and only for the purpose of the consent given to us. Personal data will only be stored by us for as long as the purpose requires, is permitted by law or is prescribed by law. You may revoke your consent at any time. In the case of a revocation, the personal data will be deleted within the legally prescribed deletion period.

5. Statistical evaluation and optimization

5.1 Cookies

Your web browser automatically creates files when you visit our website and stores them on your device. This data does not cause any damage to your device, nor does it contain Trojan, viruses or other malicious software. The information contained in this data refers to the device you are using. However, no conclusions about your identity can be drawn from this data. If these cookies are personal data, they are used on the basis of Article 6(1)(f) of the GDPR. We use this data to optimize our website. Article 6(1)(f) of the GDPR provides that this type of use is to be considered justified.

5.2 Use of Google Analytics

In order to analyse and thus improve the use of our website, we use Google Analytics on the basis of Article 6 paragraph 1 letter f of the General Data Protection Regulation. This is an Internet analysis service provided by Google Inc. the service creates pseudonymous user profiles and uses cookies. The information about your use of our website includes:

  • Type and version of web browser used
  • Which operating system was used to access our website
  • Which website was visited before
  • The IP address of the requesting device
  • The time of access

If necessary, further information can be transmitted to the servers of Google Inc. and analyzed on our behalf. The information collected is used to evaluate the use of our website. Based on the evaluation we can optimize our website and adapt it to the needs of our users as well as according to your needs. In this process, IP addresses are anonymized so that they cannot be assigned.

You can prevent the installation of Google Analytics cookies by changing the settings of your web browser software. Preventing the installation of Google Analytics cookies may mean that our website can no longer be used to its full extent. You can also install a browser add-on under the link which prevents the above data from being collected by Google Analytics. Further information about Google Analytics can be found at: https://

5.3 Using Doubleclick

We implement advertisements of products and services with the Doubleclick service developed by Google Inc. This service does not process any personal data. If you would like more information about the Doubleclick service of Google Inc. we refer you to the link: technologies/ads/

5.4 Use of Google Web Fonts

To ensure that our website is displayed graphically correctly on all web browsers, we use Google Web Fonts, a product of Google Inc. to prevent the contents of our website from being loaded more than once, Google Web Fonts are transferred to the memory of your web browser. If your web browser does not support Google Web Fonts, you will see the default font. Calling script libraries and font libraries automatically connects you to the operator of the libraries. It is possible that the operator of the libraries collects data. We have no influence on that. The operator’s privacy policy (Google Inc.) can be found at:

5.5 Use of Google Maps

On our website you will find an implementation of Google Maps from Google Inc. we offer this product to help you find the best possible way to us. By using our website, you consent to the collection, processing and use of data collected automatically by Google Inc., its representatives and third parties. The terms of use of Google Maps can be found at: de_en/help/terms_maps.html

5.6 Use of Google APIs

Google APIs is a program interface provided by Google Inc. that we use for our website. When using this program interface, data may be transmitted to Google Inc. You can prevent this by installing a java script blocker e.g.

5.7 Use of Java-Script

Our website uses Java-Script Code from Google Inc. if you have activated Java-Script and have not blocked it by a Java-Script-Blocker e.g., personal data may be transmitted to Google Inc. We do not know to what extent and for what purpose Google Inc. processes the data.

5.8 Using of YouTube

On our website you will find YouTube videos of our products. These videos are integrated by means of a Java-Script code of the company YouTube LLC. If you have activated Java Script and have not blocked it using a Java Script Blocker, e.g., personal data may be transmitted to YouTube LLC. We do not know to what extent and for what purpose YouTube LLC processes the data.

5.9 Use of ytimg

Our website uses Java-Script Code from Google Inc. if you have activated Java-Script and have not blocked it by a Java-Script-Blocker e.g., personal data may be transmitted to Google Inc. We do not know to what extent and for what purpose Google Inc. processes the data.

6. Contacting

If you as a user contact us via our contact form or via e-mail, your data will only be used for the purpose for which you were provided to us. The data will only be stored or used until it has fulfilled its purpose. Once they have fulfilled their purpose, they are deleted. Your data will never be passed on to third parties unless your request requires it explicitly and you have given us your consent.

7. Newsletter

The information you send us when you register for our newsletter will be used exclusively for the purpose of providing our newsletter. After you have registered for our newsletter, you will automatically receive a confirmation e-mail from us. This serves to verify your order of our newsletter. The confirmation e-mail contains a link via which you can submit your confirmation to order the newsletter. Ordering our newsletter is free of charge. You can unsubscribe from the newsletter at any time. To do this, you must click on the unsubscribe link provided for this purpose. Your data will be deleted automatically after 6 months after the cancellation of the newsletter and if your order has not been completed.

8. Your rights

You have the right to free information about your stored data. As well as the right to correct, block or delete this data. In case of requested information, correction, blocking or deletion, a prior identity check is required in order to maintain the confidentiality and integrity of your data.